Stefanie Dailey
Founder, Sales Consultant | Patient Experience Strategist

Stefanie Dailey is a seasoned sales consultant with over a decade of experience in the aesthetics and plastic surgery industry. Having spent 15+ years in sales and as a Patient Care Coordinator in both facial and general plastic surgery practices, she brings an insider’s perspective on what truly drives patient conversion, trust, and long-term loyalty.

Today, she draws from that experience to help aesthetic and medical practices increase revenue through intentional, relationship-driven sales strategies. Her unique approach blends emotional intelligence with proven sales techniques, and is centered on trust, transparency, and emotional connection. She works closely with practices to develop customized consultation flows that feel authentic—not transactional—resulting in higher conversion rates and stronger long-term patient loyalty. Her strategies include:

• Consultation Optimization: Training teams on how to structure effective, emotionally intelligent consultations that guide patients toward confident decisions.

• Value-Based Selling: Helping teams shift from price-based conversations to outcome-focused discussions that highlight the true value of care.

• Follow-Up Systems That Convert: Creating sustainable follow-up protocols that nurture patient relationships without feeling pushy or scripted.

• Front Desk & Patient Coordinator Coaching: Empowering client-facing team members with scripts, tools, and confidence to communicate clearly and close more consultations.

• Mystery Shopping & Workflow Audits: Analyzing the current patient experience and identifying areas of opportunity to elevate touchpoints across the entire journey.

Stefanie believes that sales success comes from service, not pressure. Her goal is to help practices grow by aligning their business goals with a patient-first philosophy that feels good for everyone involved.

Known for her ability to connect authentically, Stefanie’s work is rooted in building strong, sustainable relationships—with patients, staff, and practice leadership. Whether she’s training teams, analyzing workflows, or coaching one-on-one, her goal is always to align patient experience with business results.

Fun Facts:
An avid animal lover, Stefanie is the proud mom of her tuxedo cat, Koko, and regularly volunteers at a cat rescue. When she’s not helping practices grow, you’ll likely find her in a hot yoga class, or reading her favorite author, Barbara O’Neal’s books in Central Park.