Stefanie Dailey
Founder, Sales Consultant | Patient Experience Strategist

I am a seasoned sales consultant with over a decade of experience in the aesthetics and plastic surgery industry. Having spent 15 years in sales and as a Patient Care Coordinator in both facial and general plastic surgery practices, I bring an insider’s perspective on what truly drives patient conversion, trust, and long-term loyalty.

My expertise in aesthetic practice development led to consecutive speaking invitations at the Global Aesthetic Conference in Miami over the past three years—an opportunity that allowed me to share insights and best practices with industry leaders.

Today, I draw from that experience to help aesthetic and medical practices increase revenue through intentional, relationship-driven sales strategies. My unique approach blends emotional intelligence with proven sales techniques, and is centered on trust, transparency, and emotional connection. I work closely with practices to develop customized consultation flows that feel authentic—not transactional—resulting in higher conversion rates and stronger long-term patient loyalty. My strategies include:

• Consultation Optimization: Training teams on how to structure effective, emotionally intelligent consultations that guide patients toward confident decisions.

• Value-Based Selling: Helping teams shift from price-based conversations to outcome-focused discussions that highlight the true value of care.

• Follow-Up Systems That Convert: Creating sustainable follow-up protocols that nurture patient relationships without feeling pushy or scripted.

• Front Desk & Patient Coordinator Coaching: Empowering client-facing team members with scripts, tools, and confidence to communicate clearly and close more consultations.

• Mystery Shopping & Workflow Audits: Analyzing the current patient experience and identifying areas of opportunity to elevate touchpoints across the entire journey.

I believe that sales success comes from service, not pressure. My goal is to help practices grow by aligning their business goals with a patient-first philosophy that feels good for everyone involved.

Known for my ability to connect authentically, my work is rooted in building strong, sustainable relationships—with patients, staff, and practice leadership. Whether I’m training teams, analyzing workflows, or coaching one-on-one, my goal is always to align patient experience with business results.